Social Media Ambassador

Job title: Social Media Ambassador

Posted on: January 29, 2020

Job Location: Toronto, ON

Job Status: Permanent

Job Description:
The Social Media Ambassador position helps to facilitate the online presence of the Point Alliance. Using social media outlets such as LinkedIn, Twitter and Instagram, the Social Media Ambassador serves as an online representative of the Point Alliance and its services, programs, and events.

Responsibilities include:
Facilitate the social media presence and reach of the Point Alliance through posts, shares, favorites, likes and comments on a regular basis

Serve as a digital point of contact for Point Alliance social media accounts by answering basic questions about services and events

Work closely with the Point Alliance staff to maintain and keep up-to-date information available through social media regarding services offered.

Required skills:
Excellent customer service skills

Excellent communication skills; proof of technical writing ability required

Ability to exercise creativity and critical thinking

Ethical judgement and sound decision-making skills

Excellent organization and prioritization skills

Skilled in LinkedIn, Twitter, Instagram, YouTube and Facebook

Graphic design and webpage editing skills considered an asset

Attention to detail and high degree of accuracy