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Sales Supervisor

Canada Job

Sales Supervisor




Montreal, QC


April 18, 2021

Employer: 11993607 Canada Inc. O/A uBreakiFix

Business information: uBreakiFix fixes electronic devices (it’s in our name after all). From the classic phone drop in the parking lot to the tablet in the toilet. We’ve seen it all. We understand how traumatic it is when you break your favorite devices and we want you to feel better the moment you walk in.
Business Address: A-407-1001 Rue Lenoir, Montreal, QC, H4C 2Z6 (main address)
Work Location: Three stores in Calgary: 500 Country Hills Blvd NE #406, Calgary, AB T3K 5H2, 200 52 St NE, Calgary, AB T2A 4K8 and 4604 37 St SW #18, Calgary, AB T3E 3C9
Type of Employment: Full time – Permanent
Estimated Start Date: As soon as possible

Job Description:

  • Order, sell and authorize return of merchandise
  • Assign sales workers to duties and prepare work schedules
  • Authorize payments
  • Prepare reports on sales volumes, merchandise and personal matters
  • Supervise and coordinate the activities of the cashiers and people working on the store
  • Resolve problems that arise such as customer complaints and supply shortage
  • Organize and maintain inventory
  • Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances and initiating corrective actions.
  • Perform diagnosis, trouble shoot and repairs on products
  • Formulate pricing policies and ensure that they are correct
  • Determine daily coupons and offers based on the store’s revenues
  • Coach, counsel, recruit and train employees
  • Evaluate on-the-job performance and preside over staff meetings
  • Identify current and future trends that appeal to consumers
  • Ensure merchandise is clean and ready to be displayed
  • Approve contracts with vendors
  • Analyze operating and financial statements for profitability ratios
  • Ensure promotions are accurate and merchandised to the company’s standards
  • Utilize information technology to record sales figures, for data analysis and forward planning
  • Ensure that standards for quality, customer service and health and safety measures are met
  • Monitor local competitors
  • Ensure hours of operation are in compliance with local laws
  • Opening or closing the store and supervise its cleanliness
  • Organize and distribute staff schedules
  • Help the staff to achieve the company’s sales objectives
  • Manage different departments within the store
  • Answer to customers’’ enquiries about the products and supervise the product deliveries
  • Explain complex technical issues to customers in an understandable manner
  • Ensure that all repairs meet quality standards
  • Answer store’s phone calls
  • Maintain an accurate record of customer’s information and a real-time status of each repair


Education: Completion of high school is required
Experience: At least 2 years of experience as a cellphone repair store supervisor or as a retail salesperson
Bachelor degree level qualification in business or similar field is an asset
Work Conditions and Physical Capabilities: Work under pressure, tight deadlines, combination of sitting, standing, walking, and attention to detail
Personal Suitability: Organized, flexibility, accurate, effective interpersonal skills, client focus, team player, reliability.
Valid driver’s licence is an asset

Salary: $20.00 to $21.00 hourly, 40 to 44 hours per week


Extended medical insurance, commission based on the store’s sales, dental insurance, Group insurance, life insurance and vision care insurance. Transportation provided from one store to the other or mileage paid are also provided. If the worker needs to relocate, travel expenses will be covered by the employer.

Important Information:

Flexibility in schedule is required, most common work schedule is Monday to Friday from 10:00 AM to 7:00 PM. Occasionally on weekends. The work location will change between the three stores according to the business’ needs. Overtime may be required.


Apply by:

E-mail to:
Mail to: A-407-1001 Rue Lenoir, Montreal, QC, H4C 2Z6

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