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Job ID: 15443

Job Category: Human Resources

Division & Section: People & Equity, Relationship Management

Work Location: METRO HALL, 55 JOHN ST.

Job Type & Duration: Full-time, Permanent

Salary: $95,604.60 – $112,312.20

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 24-FEB-2021 to 10-MAR-2021


As part of a broad HR transformation initiative, the People & Equity Division at the City of Toronto, is introducing a Client Relationship Management (HR Business Partnering) function to support leaders in the successful delivery of people management practices and capabilities.

An exciting opportunity is now available to join the newly forming Relationship Management team, and leverage your vast HR knowledge to help your clients achieve their strategic goals.


As an HR Business Partner at the City of Toronto, you will act as a People & Equity advisor, building and maintaining trusted relationships with senior Divisional leaders liaising between the service delivery divisions and People & Equity, providing robust advice and effective HR consulting services on the people priorities for your assigned client groups


What will you do?


Reporting to the Manager, Relationship Management, you will be responsible for the effective delivery of strategic HR consultation and guidance in key areas including talent management, workforce and succession planning and non-union employee relations to assigned client groups.


You will enthusiastically learn your client’s business inside-out and will work closely with all areas of the People & Equity Division to develop and deploy effective HR solutions, keeping current on talent trends, business challenges and people priorities.


In this newly created function, you will drive adoption of the new service delivery model and direct clients to the appropriate service channels, when necessary. You will facilitate and embed performance management discipline across client group(s), ensuring consistency of approach and alignment to City-wide program.


HR Business Partner will engage all areas of the People & Equity Division to provide customized people solutions in alignment with City-wide and Divisional workforce goals and priorities, proactively sharing relevant business insights from client groups.


You will analyze workforce data and analytics to formulate insights and recommendations, and to integrate solutions. In this multifaceted role you will lead initiatives that increase trust, employee engagement, leadership effectiveness and workforce productivity; as well as lead and manage organizational effectiveness, change and workforce initiatives in alignment with Divisional goals.

You will coach and develop leaders to deliver effective people management capabilities and practices.  Keeping current on key talent, you will identify leadership and/or professional development needs and champion HR interventions that improve business performance through people.


Working closely with Recruitment and Talent Acquisition teams in People & Equity Division, you will support Directors in workforce planning to identify talent gap and pipeline requirements to enable efficient recruitment and resourcing processes.


In this role, you will identify opportunities for continuous improvement of people systems, processes and practices, shaping and driving projects to address any gaps or risk. As a trusted business partner, you will demonstrate commitment to diversity, human rights, accessibility and equity, recognizing and leveraging individual and team differences as sources of strength, innovation, ideas and insights. You will work equitably with persons of all races, nationalities, cultures, ages, abilities, genders, creeds, and sexual orientation, enabling them to maximize their potential and contributions.


What do you bring to the role?


You have a strong human resources experience, working in a complex, preferably unionized environment, in a Business Partner capacity. Post-secondary education in Human Resources will be an asset, or an equivalent combination of education and work experience, complemented by your CHRL designation (an asset).


To be successful in this role, you will have functional experience working across multiple human resource disciplines, including compensation/total rewards, organizational designs, talent management, employee relations, talent acquisition, performance management, paired with advanced knowledge of employment legislation and labour relations practices.


You bring a strong consulting approach to this role, with demonstrated experience recommending and implementing strategies to enable the successful delivery of progressive and proactive human resources programs and solutions.


Your experience leading and managing change, process redesign and improvement will be instrumental in this pivotal role.


Key to your success is demonstration of strong judgement, influencing and coaching skills, paired with a proven ability to build and nurture strong business relationships.


You are strategic, flexible and solutions focused, with the ability to communicate with confidence at all organizational levels.

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