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Guest Services Agents Needed At Best Western Plus Eastgate Inn and Suites Canada

Canada Job

Guest Services Agents Needed At Best Western Plus Eastgate Inn and Suites Canada

Job Description

BEST WESTERN PLUS Eastgate Inn and Suites

We are looking for highly organized candidates with excellent people skills for the position of Guest Service Agent. Guest Service Representatives are responsible for providing front desk services to guests, undertaking various administrative duties and diffusing conflict or tension in hotels, among other duties.

The best Guest Service Agents will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.

Job Details:

Employer Name:
BEST WESTERN PLUS EASTGATE INN AND SUITES
Wage/Salary Info:
DOE
Location:
REGINA
Employment Terms:
Full/Part-Time
Length of Employment:
Permanent
Experience:
1-2 Years
Application Closing Date:
20-Jan-2021

Responsibilities:

  • Greeting guests upon arrival and making them feel welcomed.
  • Administering check-ins and check-outs.
  • Providing front desk services to guests.
  • Assigning rooms and taking care of administrative duties.
  • Delivering mail and messages.
  • Processing guest payments.
  • Coordinating with bell service and staff management.
  • Being a source of information to guests on various matters such as transport and restaurant advice.
  • Processing meal and beverage requests.
  • Accommodating general and unique requests.
  • Diffusing conflict or tense situations with guests.

Requirements:

  • High school diploma or GED.
  • 2+ years of customer service experience.
  • Certificate or diploma in hospitality advantageous.
  • Exceptional interpersonal skills.
  • Excellent written and verbal communication.
  • Good time management and organizational skills.
  • Conflict resolution experience.
  • Patience and good listening skills.
How to Apply?:
wanda.flowers@bestwesterneastgateregina.com

Application Information

Employer Name:
BEST WESTERN PLUS EASTGATE INN AND SUITES

Employer Address:
3840 EASTGATE DR
REGINA, SK
CANADA
S4Z1A5

Contact Email:
wanda.flowers@bestwesterneastgateregina.com

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