Customer Relationship Manager

The CRM establishes, nurtures and grows relationships to create and retain customer loyalty and preference by establishing rapport, helping to plan and develop customer-focused programs, resolving customer concerns and facilitating delivery of services.

The desired candidates must posses the following qualifications:

• Previous account management or customer service experience preferably in an outbound virtual/work from home environment,
• Excellent English communication skills (any second language is an asset),
• Strong reading comprehension,
• Excellent interpersonal skills and a true desire to help people to achieve their career goals,
• Confidence in speaking with both consumers and business professionals including recruiters, managers, executives and owners at all levels,
• Must demonstrate a professional and friendly interpersonal manner,
• Demonstrated discipline, self-motivation and ability to work effectively unsupervised,
• Proven ability to handle pressure and meet deadlines.

Job Types: Full-time, Part-time, Contract, Permanent

Compensation: CRM earnings range from CAD $1,200 to $8,200 per month

TO APPLY:

Send resume to csillarose@thinkbdm.com (include reference CRMcanadajobs)